If you are really serious about finding the best agency you possibly can, do yourself a favor and don’t just ask your typical set of questions in an RFI.
Break out of the mold.
Fine and important to ask questions about their size, experience, etc. But if that’s all you do, likelihood is you’ll end up with a bunch of agencies that look very similar, except for a few nuances differences in experience and relevancy of their work.
What will really help you set the good agencies apart from the average agencies is asking questions that make them work.
You’ll find out just how bad an agency wants the relationship by the value of their answers to questions they typically don’t answer in an RFI.
Poke around and see what kind of thinkers you’ve got in the consideration set.
Ask some “bigger thinking” questions to see how well they can think strategically about the world of marketing and advertising.
See if the agency is capable of really stepping outside the box – not just in terms of creative work in typical outlets, but creative executions that aren’t advertising.
Questions that force the agency to push themselves and think beyond what is comfortable.
Here are few you can use:
- In 100 words or less, why would you make a great partner for my company.
- Share an experience where you’ve helped take a client from a limited presence in the digital space to one that created positive movement for the client.
- Give me three examples that showcase your creativity – that aren’t ads.
- Provide me with your POV on the future of advertising and what you are doing in your agency to prepare yourself and your clients for these changes.